Welcome to Chimney Sweep Rowlett’s Privacy Policy page. Here, we value your privacy and are committed to protecting your personal information. This policy outlines the types of information we collect, how it is processed, and the measures we take to keep it secure. By using our website, you agree to the collection and use of information in accordance with this policy.
Data Gathering
Chimney Sweep Rowlett collects various types of information to provide and improve our services to you. Personal data may include, but is not limited to, your email address, name, phone number, and address. We also collect usage data that may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
We gather this information directly from you when you provide it to us via our website forms, email communication, or other direct contact from you. Additionally, we may use third-party services such as Google Analytics that collect, monitor, and analyze this type of information to increase our website’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.
Information Processing
The information we collect is used for various purposes. It may be used to provide and maintain our service, to notify you about changes to our service, to allow you to participate in interactive features of our website when you choose to do so, to provide customer support, to gather analysis or valuable information so that we can improve our website, to monitor the usage of our website, and to detect, prevent, and address technical issues.
If you are from the European Economic Area (EEA), Chimney Sweep Rowlett’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it
User Privacy Rights
At Chimney Sweep Rowlett, we recognize and respect your right to privacy. Users have the right to know what personal data we collect, how it is being used, and to request access or corrections to their personal information. Additionally, users have the right to request the deletion of their personal data under certain circumstances. To exercise any of these rights, please contact us using the information provided in the “Reaching Out to Us” section.
Opting-out and Consent
Users who have provided personal information to Chimney Sweep Rowlett can choose to opt-out of future communications at any time. To opt-out, simply click the unsubscribe link found at the bottom of our email communications or contact us directly. Your consent to our processing of your personal information can also be withdrawn at any time, though this will not affect the lawfulness of processing based on consent before its withdrawal.
Children’s Privacy
Chimney Sweep Rowlett is committed to protecting the privacy of children. Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information from our files as soon as possible.
Updates to this Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Effective Date” at the bottom of this policy and such changes will be effective immediately upon being posted on this page. We encourage users to review our privacy policy regularly to stay informed about our information practices.
Reaching Out to Us
If you have any questions about this privacy policy, your personal data, or if you would like to exercise any of your privacy rights, please contact us at [email protected]. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.
Effective Date
This privacy policy is effective as of January 16, 2025.